Delivering sustainable value throughout the year

In line with best practice for integrated reporting, we report on the six capitals that together provide a true picture of value across the group: financial capital, human capital, manufactured capital, intellectual capital, social and relationship capital, and natural capital.

Download business model

PDF 169KB

As we enter a new decade

We see three key global trends shaping our world

  • The ongoing rise of Asia and other growth markets
  • Technology entering a deployment phase
  • The growing importance of responsible tech for the good of society

We continue to listen to our stakeholders

  • By engaging with them and understanding their perspective
  • We allow feedback on our strategy and performance
  • Our future operations are aligned to answer their legitimate needs and interests

Input

icon

Financial

Financial funds and assets used to invest and develop our operations.

icon

Human

Skills owned by our employees.

icon

Manufactured

All investments in facilities and technologies across the group.

icon

Intellectual property

Ideas, source code, domains, know-how and knowledge we create, own and protect.

icon

Social and relationships

Relationships we build with customers, communities and trade organisations.

icon

Natural resources

Natural resources we have an impact on, such as energy, water and climate.

How we add value

We pursue growth by building leading companies that empower people and enrich communities.

What we do:

prosus business model diagram

Operating model:

global outlook
investor operator

Underpinned by our active capital
allocation and strategy.

We ensure we optimise our portfolio for growth and competitiveness.

The value we create

icon

Financial

We deliver long-term shareholder value through disciplined capital allocation and robust financial performance.

icon

Human

We create a working place with a fair and inclusive culture and development opportunities for all our employees.

icon

Manufactured

We provide innovative platforms and services to customers globally.

icon

Intellectual property

Through our intellectual property, we drive change and innovation within the industry.

icon

Social and relationships

We treat our partners fairly and drive high social value in our operations.

icon

Natural resources

We seek to minimise our impact on the environment and to play our part in addressing issues, including climate change and the responsible use of natural resources.

Value creation this year

We create value for key stakeholders through our business model, drawing on our pool of six capitals and in line with the UN Sustainable Development Goals (SDGs). In this section we highlight the value we created this year for our different stakeholders.

Financial

Revenue (US$'m)(1)

2020
21 455
2019
18 340

us$21.5bn

Trading Profit (US$'m)(1)

2020
3 777
2019
3 377

us$3.8bn

Notes

  • (1) Presented on an economic-interest basis and from continuing operations.

us$619bn

direct, indirect and induced taxes paid.

Our products

iFood built own 1P capabilities. Own delivery now accounts for

30%

of total orders in Brazil.

us$37.9bn

processed payments transactions.

2

patent allowances obtained by OLX from the US Patent Office. One patent falls within the key area of trust and safety.

For society

PayU pioneering credit for underbanked people in India: started building inhouse credit business two years ago, scaled to

us$12m

monthly loans (Dec 2019).

eMAG encouraging educational excellence and promoting sport in Romania through

3

programmes.

iFood launched Loop to provide quality affordable lunches at about

us$3

Currently in 540 cities in Brazil.

Total investment in better education for more people: Ventures invested over

us$560m

in five education businesses.

Our people

us$964m

in salaries, wages and employee benefits.

12 000

monthly active users on MyAcademy.

240 000

hours of online learning over the past year.

4 000

people around the world have undertaken the AI For Everyone programme.

Environment

ALL EMISSIONS

14 044 tCO2e

total tonnes of CO2e, with electricity the highest contributor of total measured scope 1 and scope 2 emissions at 65%. Plan to measure scope 3 in 2021.

us$21m

investment in Dott, making it easy to share dockless electrical scooters.

iFood

introduced cutlery options.

Equivalent of

966 000(2)

tonnes CO2e saved by Classifieds across four key products.

Notes

  • (2) For the period 1 January 2019 to 31 December 2019.
people on street

Focusing on sustainability

At our core we strive to have a lasting positive impact on people's lives around the world – empowering people and enriching their communities long term.

View sustainability

Download sustainability review

PDF 169KB